When Precision
Matters Most.

Support When You Need It Most

At Precision Underwriting, we keep the process simple, quick and supportive – so you and your clients know exactly what’s happening at every step.

Proclaim Management Solutions manage claims for Precision Underwriting liability, accident & health, firearms and event policies. They are trained in all product covers and experienced in managing complex situations and claims. They keep brokers and clients updated along the way.

Please send all claims related documentation to:

How to Lodge a Claim

Step 1. Complete the right form

For Travel or Personal Accident claims, please use the specific claim form provided for these covers.

For all other claims, a standard notification with supporting documents is fine.

Step 2. Send us your documents

Email your completed form and/or claims documentation to:
claims@precisionunderwriting.com.au

Step 3. We confirm receipt

Within 24 hours, we’ll acknowledge your claim and confirm next
steps.

Proudly reply in 24 hours

We will respond to you within 24 hours of lodgement to confirm receipt and engage the Third Party Administrator, Proclaim Management Solutions who will be managing the claim.

Please send all claims related documentation to:

For urgent support please call:

Claims FAQ’s

What documentation is required to support a claim?

While requirements may vary by claim type, most complex claims require detailed documentation such as incident reports, financial records (e.g., profit and loss statements, repair or replacement costs), legal correspondence, contracts, and communications related to the incident. Precision’s Product Specific Claims forms will help guide you through the required documentation.

How long does it take to resolve a claim?

The timeline for resolving complex commercial claims can vary widely based on the nature of the loss, the completeness of documentation, and whether liability or coverage is disputed. Simple claims may be resolved within a few weeks, while more intricate claims involving large losses, third-party litigation, or forensic accounting can take longer.

How can we support a smooth claims process?

The more comprehensive your documentation, the smoother the claims assessment process will be. It’s recommended to notify us early to ensure all necessary information is submitted.